Landing Page:
o Customers visit the website wholesaleclubltd.com, where they are greeted with a visually appealing homepage.
o The homepage showcases featured products, special promotions, and highlights the key benefits of shopping at Wholesale Club.
Product Browsing:
o Customers can browse through different product categories, such as groceries, household items, electronics, clothing, etc.
o They can use search filters, sorting options, and product recommendations to find specific items or explore new products.
Product Selection:
o Customers select the desired products by adding them to their shopping cart.
o They can specify the quantity, size, color, or any other relevant options for each product.
Shopping Cart:
o Customers review their selected items in the shopping cart.
o They can update quantities, remove items, or continue shopping.
Checkout Process:
o Customers proceed to the checkout page to finalize their order.
o They provide their contact information, including name, email address, and phone number.
o They enter the delivery address where they want the order to be shipped.
Payment:
o Customers select their preferred payment method (e.g., credit card, debit card, PayPal).
o They enter the necessary payment details securely.
Order Confirmation:
o Customers review the order summary, including the selected products, quantities, prices, and delivery details.
o They confirm the order and submit the payment.
Order Confirmation Page:
o Customers are redirected to an order confirmation page that displays a summary of their order.
o The page includes the order number, estimated delivery date, and any relevant information about the order.
o Customers may receive an email confirmation with the same information.
Order Processing:
o The Wholesale Club team receives the order and begins processing it.
o They pick and pack the items, ensuring proper quality control.
Order Delivery:
o The delivery team arranges the shipment of the order to the provided delivery address.
o Customers receive updates on the status of their order, including tracking information if available.
Order Receipt and Feedback:
o Customers receive the order at their designated address.
o They inspect the items and provide feedback or report any issues if necessary.