Privacy Policy of Wholesale Club Ltd.
This Privacy Policy
describes how your personal information is collected, used, and shared
when you visit or make a purchase from (www.wholesaleclubltd.com) or our
mobile applications. When you visit or make a purchase from our
website, we collect and store your personal information which is
provided by you from time to time. The information you share with
Wholesale Club allows us to provide the products and services you want
while giving you the best shopping experience. Wholesale Club values the
trust that our customers, associates, representatives, and service
providers place in us when they give us personal information.
➢ What Information Customers Provide to Us?
We
collect information directly from you. For example, we collect
information when you register for an online account or membership, place
an order, and in connects with other activities, services, features, or
resources we have on our site.
➢ What Information Do We Collect?
We may collect the following categories of personal information. Not all categories may be collected about every individual:
• Personal Identifiers: Name and Address
• Contact Information: Mailing address, Email address, and Phone Number.
• Demographic Information: Age/Date of Birth and Gender.
• Financial Information: Credit/Debit Card Numbers and claims information.
• Government Identifiers: National Identification Numbers and Driver’s License Numbers.
• Employment Information: Occupation, Title, Licenses, and others.
• Browsing and Usage Information: Internet, application, and network activity, such as cookie IDs and browser visits.
• Purchase history information: Products you have bought, Shopping patterns, Returned, and Behaviors.
•
E-mail Communications: We get the user's email addresses when they
place an order through our website. We also use emails for promotional
offers according to their customer profile. If the user does not want to
receive e-mail or other mail from us, they can unsubscribe easily.
•
Video and Images from Cameras: We operate cameras in Club for security
and operational purposes. We may use these videos and images for
security, fraud, loss prevention, law enforcement or incident reporting,
or other operational purposes, such as analyzing traffic patterns.
•
Call Recordings and Chat Transcripts. We record and store telephone
calls and chat transcripts when you interact with our customer or
technical support personnel.
➢ How Do We Use Your Personal Information?
We
use the Order Information that we collect generally to fulfill any
orders placed through the Site (including processing your payment
information, arranging for shipping, and providing you with invoices
and/or order confirmations). Additionally, we use this Order Information
to:
• Communicate with you
• To protect the security and integrity of our business, and help prevent fraud
• To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
• To fulfill your order or requests for services and provide customer service
• To create and maintain your account
• To conduct auditing and monitoring of transactions and engagement
• To conduct marketing, personalization,
• and third-party advertising
• To protect the security and integrity of our websites, mobile services, and our business, and help prevent fraud
• To update our operational and technical functionality
• To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
• To conduct research and development
• To fulfill our legal function or obligations
➢ How We Protect Your Information?
We
recognize the importance of maintaining the security of our customer’s
personal information. We aim to take reasonable steps with our concern
team who are responsible for helping against unauthorized access,
alteration, disclosure, or destruction of your personal information,
username, password, transaction information, and data stored on our
Site. If you have reason to believe that your interaction with us is no
longer secure, please feel free to let us know.
➢ Changes of Privacy Policy
We
may update this privacy policy from time to time in order to reflect,
changes to our practices or for other operational, legal, or regulatory
reasons.